Want feedback on your websites...look no further!

Online Mystery Shopper

Ever wondered what a real customer experienced when using your web-site?
With our unique Online Mystery Shopper service you now can!
Using our knowledge and experience of e-commerce you can commission us to test every area of your business including:

• Navigation
• Ease of use
• Account creation
• Product information
• Checkout
• Communication
• Dispatch
• Delivery
• Staff Interaction via phone & e-mail
• Returns
• Refunds
• Customer service

We will track and provide a report on every process within your online business, giving you a non-bias and professional evaluation on business and staff interactions.
Should you have a concern about a member of staff or a certain process we can dig deeper on those and over test them beyond any normal customer interaction would.
If you would like to discuss this service further then please get in touch and we will be happy to discuss your requirements.

As a small and Proactive Business, we really do value all the work we undertake.   Web Design & Digital Marketing is our passion and we are very good at it. Providing excellent results at a reasonable price.    If you would like to find out more and run some of your ideas past us then please fill in the form on the right hand side.   Let's develop your Business in the online arena.